Easy Split FAQs

What features does Easy Split provide?

Some features our Easy Split provides:

• Faster settlement to your vendors (T + 2 settlement cycle)
• Unburden yourself from opening & managing a Nodal account
• Route payment from each order to vendors easily
• Individual commissions, simplify taxes & much more
• Make on-demand adjustments (refunds/bonus) to vendor payouts
• Works for non-PG or Cash on delivery orders as well
• Access vendor ledger wherever you need using our APIs or our dashboard

Why should I consider Easy Split?

Easy Split automates payment splitting, helping you manage vendors and transactions effortlessly. With Easy Split, you can:

• Onboard, manage, and pay vendors with ease.
• Split payments and handle refunds at the order level.
• Track settlements, refunds, and earnings through detailed reports.

Key Benefits:

• Simplify Settlements: Save your Finance team time with fewer banking tasks.
• Streamline Accounting: Accept only your earnings, making tax computation easier.
• Clear Ledger Insights: Access historical credits, debits, and earnings per order, vendor, or month.

Go Global:

• Onboard and support international merchants seamlessly.
• Automate payouts to their home bank accounts with a standard T+2 payment cycle.

Contact sales to learn more

Handling PG Refunds in Easy Split

Refunds are a feature on PG that allows you to return funds back to the payment source. If the PG on your account is linked to Easy Split, then you also need to factor out how vendors will bear the liability for a refund. By default, the balance of respective vendors is debited in the proportion of their commission for the order. For example, let’s say there is an order of Rs.100 where Vendor 1 gets Rs. 60 and Vendor 2 gets Rs. 40. This order has a refund of Rs. 50 against it. In such a case, Vendor 1 will receive a debit of Rs. 30 on their balance, and Vendor 2 will have a debit of Rs. 20 against it. This will be adjusted in the next payout to the respective vendors. However, this feature can be turned off in your account if you want to handle the debits against the vendors yourself.

Interested in Easy Split? Contact Sales for more information.

How many hours do I have to spend every day to manage settlements?

ZERO. Every hop in the process is automated from receiving payments through Payment Gateway till settlements into the vendor’s bank account.

Running a business takes a lot of energy, and we don’t want you to spend your valuable time on non-creative aspects of it.

How can we add vendors at the platform for Settlement?

Vendors can be added manually from the dashboard. To add a new vendor,

Go to Payment Gateway Dashboard > Easy Split - Vendor > Add Vendor.

Enter the following details -

Vendor ID - ID of the vendor. Phone Number - phone number of your vendor. Email ID - Email address of your vendor. Vendor Line of Business - Select your vendor’s line of business. Click here to know more. Vendor Business Type - Select the business type of your vendor. Click here to know more. Settlement Cycle - Select the schedule option through which you want to settle your vendors. Click here to know the available settlement cycles. Once done, click Next. Mention the Vendor Bank Account Details such as Account Holder Name, Account Number, and IFSC Code or UPI VPA to process payments to the vendor account.

We also support automated addition through the APIs.

The documentation for the APIs is available here. [Read more] (https://www.cashfree.com/docs/api-reference/payments/beta/split/vendors/create#create-vendor).

What are the charges involved for Vendor payouts? Are these debited from the merchant's nodal account?

Charges will be communicated by your account manager. It is debited from the merchant’s balance in the nodal account.

Example: If a settlement of Rs 100 is done, Rs 100 + charges will be debited. Invoice for payout is available on the dashboard separate from payment gateway charges.

What are the different possible states a transaction goes through once it’s been added against a Vendor?

Only successful transactions get added to a Vendor’s balance. The accrued balance gets settled. The status can be:

• SUCCESS
• FAILURE
• IN PROGRESS Read more

How is the invoice presented to the merchant for the charges incurred for the payout?

Charges will be communicated by your account manager. It is debited from the merchant’s balance in the nodal account.

Example: If a settlement of Rs 100 is done, Rs 100 + charges will be debited.

The invoice for the payout is available on the dashboard, separate from the payment gateway charges.

How many settlements do vendors receive per day?

One. Settlement of all the unsettled transactions are grouped together and sent as a single payout. We share the bank reference number for the transfers, that can be shared with the vendors for tracking purposes.

How many hours do I have to spend every day to manage settlements?

ZERO. Every hop in the process is automated from receiving payments through Payment Gateway till settlements into the vendor’s bank account. Running a business takes a lot of energy and we don’t want you to spend your valuable time on non-creative aspects of it.

What is the Transfers option under the Vendor menu?

A transfer is a settlement to the vendor. The transaction is the payment that a customer may have made, which was added to the Settlement account manually or via API.

What exactly is Easy Split?

Easy Split by Cashfree Payments is a split payment gateway for marketplaces that helps marketplaces accept payments from customers, deduct commissions, and automatically settle payments to the vendors. Easy Split also takes care of customer refund processing and subsequent adjustment in vendor settlements.

How is vendor settlement managed when there are multiple vendors linked to one transaction?

At the time of adding a transaction, you can assign the appropriate numeric commission amount against each vendor that you add with Cashfree Payments.

How to add vendors in Easy Split?

To make payments to multiple parties involved in a transaction, you need to first add vendor details. You can either add vendors individually or choose to add all the details in a single file as per the format suggested and upload the file (batch upload). From the dashboard, click the Add New Vendor option (Add Single Vendor) or the Upload File option (batch upload).

In this section:

• Add Single Vendor
• Batch Upload
• Adjust Vendor Balance
• Edit Vendor Details
• Vendor KYC

What are the different use cases of Easy Split?

Marketplace Aggregators Online businesses that sell multiple products through different vendors can now use Easy Split to manage the splitting of incoming customer payments with ease. Also, easily manage settlement cycles, deduct commissions, and view real-time reports for these vendor payments using our Easy Split product dashboard.

Standard Marketplace Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Prepaid charge configuration: Reduces effort from the merchant finance team in reconciling the service charges to settle fee invoices.
• Split after payment: Allows order split default delay of 2 days (can be extended further if required).
• Manage refunds: Allows refunds both before and after the split.
• Transfer balances: Allows credit/debit vendor accounts.
• Deferred settlement: Allows deferred settlement time configuration based on service time for each vendor. It should be used only when there is a different settlement time for the same order.

EdTech & Other Platform Businesses Online EdTech platforms that offer courses with different professors/instructors (Vendors) can use Easy Split to collect payments from students and split the amount with the instructors after deducting their charges.

Standard Platform Business Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Split after payment: Allows order split default delay of 30 days (can be extended further if required).
• Prepaid charge configuration: Reduces effort from the merchant finance team.
• Manage refunds: Allows refunds both before and after the split.
• Transfer balances: Allows credit/debit vendor accounts.

Franchise & Multi-Branch Outlets Businesses that centrally manage payment collections for all their branches, like an online beauty product store or a pizza delivery store, can now make use of Easy Split to collect payment via the website from all customers and route the incoming payments to their individual stores.

Standard Centrally Operated Business Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Split after payment: Allows order split default delay of 2 days (can be extended further if required).
• Prepaid charge configuration: Reduces effort from the merchant finance team.
• Manage refunds: Allows refunds both before and after the split.
• Transfer balances: Allows credit/debit vendor accounts.

Investment or Insurance Marketplace Marketplaces where 100% order amount is settled to AMC or Insurer’s account. The settlement will be customized and completed on the same day, with additional AMC & NBFC level reconciliation. Easy Split also facilitates instant and on-demand settlements.

Standard Investment & Insurance Marketplace Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Prepaid charge configuration: Reduces effort from the merchant finance team.
• Manage refunds: Allows refunds both before and after the split.

Educational Institutes Institutes managing multiple accounts for administration can use Easy Split to facilitate splitting student payments directly to all their business accounts by providing splits. This will reduce reconciliation efforts to settle individual accounts like tutors, admin, hostel, stationary & mess accounts.

Standard Educational Institutes Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Split after payment: Allows order split default delay of 2 days (can be extended further if required).
• Prepaid charge configuration: Reduces effort from the merchant finance team.
• Manage refunds: Allows refunds both before and after the split.
• Transfer balances: Allows credit/debit vendor accounts.

On-Demand Services Services like cab booking, flight booking, food delivery, etc., can now take bookings and automate the splitting of incoming customer payments to the respective service providers with the help of Easy Split.

Standard On-Demand Service Setup

• Add & update vendor details: Add and update vendor details via product dashboard or API.
• Split after payment: Allows order split default delay of 2 days (can be extended further if required).
• Prepaid charge configuration: Reduces effort from the merchant finance team.
• Manage refunds: Allows refunds both before and after the split.
• Transfer balances: Allows credit/debit vendor accounts.

E-Commerce E-commerce services having multiple sellers in a single order payment.

Online Appointment Booking Online Appointment Booking for Doctors/Consultants and automating the splitting of incoming customer payments to the respective service providers with the help of Easy Split.

What are the top features of Easy Split?

Feature	Resource	Description
Add/Update Vendor	Create Vendor API Configuration: For NEFT/IMPS bank transfer: a. Vendor unique ID b. Phone & Email ID c. Bank Account Holder Name d. Account Number e. IFSC f. Settlement Cycle For UPI Transfers: a. Vendor unique ID b. Phone & Email ID c. UPI VPA d. Settlement Cycle	Merchants can add or update their vendor details by providing the following information: _ Basic information about the vendor _ Account details for Bank transfer or UPI VPA transfer. Additional Notes: _ Add/Update Vendor is implemented instantly. _ To avoid settlement failures due to incorrect bank details, consider using Bank Account Verification APIs alongside add/update. * Merchants can configure settlement cycles for each vendor during add/update. For faster settlement cycles, contact your Account Manager or fill out the Support Form.
Split after payment success	Split after successful payment API Configuration: - Split by Amount - Split by Percentage - Order split Delay: 2 days (can be extended further if required)	This feature allows initiating splits after successful payment confirmation. Additional Notes: _ This feature is active by default when EasySplit is enabled. The default configuration for merchants is based on their settlement cycle. _ Only successfully captured transactions can be settled to split accounts. _ Split operations are performed within 2 days of a successful order (extendable as needed). _ If a split is not configured within the specified window, the settlement will default to the merchant’s account.
Transfer Vendor Balance	Vendor Adjustment API Configuration: 1. Vendor Credit & Merchant Debit - Type: “CREDIT” 2. Vendor Debit & Merchant Credit - Type: “DEBIT”	Merchants can initiate manual credit/debit of configured vendor settlement accounts. This can only be done if the debit account has sufficient balance to transfer the respective payment.
Refund before split	Create Refund API Configuration: - OrderID - Refund Amount	If a refund is initiated before vendor split is shared, Cashfree directly refunds the money to the customer’s payment instrument in the next settlement cycle.
Refund after split	Create Refund API Configuration: - OrderID - VendorID - Refund Amount - Refund Split by Amount or Percentage	If a refund is initiated after vendor split is shared, the refund will be made from the merchant and vendor settlement accounts according to their respective transaction split.
Deferred Settlement	/reference/update-vendor-settlement-eligibility-date Configuration: - OrderID - VendorID - Settlement Eligibility Date: Default 2 days (can be extended further if required)	This feature requires pre-configuration to defer settlement to specific vendors. Contact your Account Manager to enable this feature. This API allows you to assign a settlement eligibility date for an order and vendor combination. Vendors will be settled in the next settlement cycle after their configured settlement time. Only successfully captured transactions can be settled to split accounts.

Can I edit vendor details once added in Easy Split?

While adding vendors, if you have specified incorrect vendor details or missed adding some information, you can modify it using the Edit Vendor feature on the product dashboard or use the Update Merchant Details API.

To edit the details of the vendor you have already added:

1. Go to Payment Gateway Dashboard > Easy Split - Vendor.
2. Click the ellipsis icon on the vendor you want to make changes to and select Edit Vendor.

You can update the following details: Vendor details:

• Vendor phone number
• Vendor email ID
• Settlement cycle
• Dashboard access

Vendor bank account details:

• Account holder name
• Account number
• IFSC code
• UPI VPA
• Verify account details option

KYC details:

• Vendor type
• Business type
• Documents (Based on the vendor type and business type of your vendors)

Once done updating the changes, click on the Update Vendor Details option to save your changes.

Delete Vendor You can delete the added vendors from the dashboard:

1. Click the ellipsis icon on the vendor you want to delete.
2. Select Delete Vendor.
3. Click Delete in the pop-up window.

Can I upload multiple vendors at once in Easy Split?

Batch Upload Use the Batch Upload feature to add a large number of vendors at a time. Add all the required details in a single file as per the required format and upload the file. Download the sample file to know what details are required to be filled in the batch file.

To upload a batch file:

1. Go to Payment Gateway Dashboard > EasySplit - Vendor and click Upload File.
2. Click Choose a file to select the file you want to upload, and then click Upload.

Key Points:

• The maximum file size allowed is 8 MB, and a maximum of 50 records can be included in the file.
• The file must be in the suggested format. If there are errors in the uploaded file, resolve all errors and upload the file again.

After successful processing, all vendor details will be added, and you can start processing payments to these vendors.

You can view the vendors that are added successfully from the uploaded files in the Easy Split - Vendor screen. An error log (if any) will also get downloaded to view more details.

How does split payments work?

To split payments to your vendors using Easy Split, ensure the feature is activated for your Payment Gateway account. Fill out the Support Form or contact your Account Manager to enable it for both your Test and Production environments.

Steps to split payments to vendors:

1. Add Vendor
2. Create Order
3. Accept Payment
4. Split Payment
5. View Split Settlement Details
6. Manage Refunds
7. Manage Adjustments
8. Get Notified about your settlements and vendor settlements.

What are the different types of vendor settlements I can choose from?

You can define the settlement cycles right when you add the vendor. You can settle your vendors through the following settlement modes:

• Vendor Instant Settlement
• Vendor Standard Settlement
• Vendor On-Demand Settlement

To view the settlements, go to Payment Gateway Dashboard > Settlements > Vendor. Vendor settlement details such as date & time, settlement type, vendor ID, settlement ID, and settlement status are displayed.

Generate the settlement recon report for each vendor settlement to view all the transaction details associated with the settlement, including any adjustments/refunds. Provide the file name, choose the file format, and click Generate Report.

Once you generate the report, you will be automatically redirected to the Reports section.

Can I delay my settlements to vendors?

You can now delay the vendor settlements by adding delays at different levels. To delay settlements to vendors, you should enable deferred settlements in your account. The Split API has to be called within the settlement cycle interval, else the entire transaction amount will be credited to you. You can add delay at two levels:

• Order Level Delay
• Vendor Level Delay

Use Cases

Case 1: E-commerce - Multiple Sellers in a Single Order Payment Case 2: Online Appointment Booking (Doctor/Consultant)

What are the different reports I have to track vendor payments?

There are various reports that Cashfree provides. These reports help you to reconcile transactions, view adjustments and settlements, analyse your business transactions, and much more. You can view these reports day-wise, week-wise or for a custom date range. You can select the required report type from the drop-down list, configure filters, and search for a particular report using the search option. You also have the option to download or delete the reports. Cashfree Payments offers a wide range of reports such as:

• Vendor Recon Report
• Transaction Summary Report
• Refunds Report
• Vendor Split Settlement Report