How long is the launch offer of OKYC valid for?
How long is the launch offer of OKYC valid for?
- The offer starts from 15th Nov and is valid till 15th Dec.
- Once you registered on OKYC during the offer period the offer pricing will be applicable on your account.
I want to use both Payment Gateway and Payouts. Do I need to create separate accounts?
I want to use both Payment Gateway and Payouts. Do I need to create separate accounts?
Terms & Conditions for Shark Tank Season 2 applicants
Terms & Conditions for Shark Tank Season 2 applicants
- Free Credits - All Shark Tank Season 2 applicants (companies who have successfully registered to pitch on Shark Tank season 2) will receive ₹ 5 Lakh worth of Free Credits on Payment Gateway and Payouts, on successful sign-up on Cashfree Payments from 15th June 2022. This implies that these companies will be able to process ₹ 5 Lakh worth of transactions, ₹ 3 Lakh on Payment Gateway and ₹ 2 Lakh on Payouts, without paying any transaction fees.
- The free credits are valid from 15th June 2022 till 31st December 2022.
- Standard Terms & Conditions for usage of Cashfree Payments solutions apply. Cashfree Payments reserves the right to moderate the Terms & Conditions without any prior notice.
- Further any business participating in the contest if is engaged in trading or dealing with any of the below prohibited goods or services will be disqualified:
- Drop-shipped merchandise
- Adult goods and services which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services
- Alcohol which includes alcohol or alcoholic beverages such as beer, liquor, wine, or champagne
- Body parts which include organs or other body parts
- Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam)
- Cable descramblers and black boxes which include devices intended to obtain cable and satellite signals for free
- Child pornography which includes pornographic materials involving minors
- Copyright unlocking devices which include mod chips or other devices designed to circumvent copyright protection
- Copyrighted media which includes unauthorised copies of books, music, movies, and other licensed or protected materials
- Copyrighted software which includes unauthorised copies of software, video games and other licensed or protected materials, including OEM or bundled software
- Counterfeit and unauthorised goods which include replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorised goods
- Drugs and drug paraphernalia which include illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms
- Drug test circumvention aids which include drug cleansing shakes, urine test additives, and related items
- Endangered species which include plants, animals, or other organisms (including plant and animal derivatives) in danger of extinction
- Gaming/gambling which includes lottery tickets, sports bets, memberships/enrolment in online gambling sites, and related content
- Government IDs or documents which include fake IDs, passports, diplomas, and noble titles
- Hacking and cracking materials which include manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property
- Illegal goods which include materials, products, or information promoting illegal goods or enabling illegal acts
- Miracle cures which include unsubstantiated cures, remedies or other items marketed as quick health fixes
- Offensive goods which include literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred
- Offensive goods, a crime which includes crime scene photos or items, such as personal belongings associated with criminals
- Prescription drugs or herbal drugs or any kind of online pharmacies which include drugs or other products requiring a prescription by a licensed medical practitioner
- Pyrotechnic devices and hazardous materials which include fireworks and related goods, toxic, flammable, and radioactive materials and substances
- Regulated goods which include airbags, batteries containing mercury, Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, licence plates, police badges, law enforcement equipment, lock-picking devices, pesticides, postage metres, recalled items, slot machines, surveillance equipment, goods regulated by government or other agency specifications
- Securities, which include stocks, bonds, or related financial products
- Tobacco which includes cigarettes, cigars, chewing tobacco, and related products
- Traffic devices which include radar detectors/jammers, licence plate covers, traffic signal changers, and related products
- Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments
- Wholesale currency which includes discounted currencies or currency exchanges.
- Live animals or hides/skins/teeth, nails, and other parts, etc of animals
- Multi-Level Marketing collection fees
- Matrix sites or sites using a matrix scheme approach
- Work-at-home information
- Any product or service which is not in compliance with all applicable laws and regulations whether union, state, local, or international including the laws of India
- The Merchant shall not sell, purchase, provide or exchange a cardholder’s name or MasterCard/Visa account number information in any form obtained by reason
- 
MasterCard/Visa Card transaction to any third party other than its MasterCard/Visa acquiring Member-Citrus Pay, or pursuant to a government/statutory or competent body’s request
I have a dropshipping business. Can I use Cashfree to accept online payments?
I have a dropshipping business. Can I use Cashfree to accept online payments?
What are the terms and conditions for Amazon Pay offer for Payouts merchants?
What are the terms and conditions for Amazon Pay offer for Payouts merchants?
- Bank transfers
- Card transfers
- UPI
- Wallets (including Amazon Pay)
- Unlimited number of Payouts, when you send money via Amazon Pay at ZERO cost.
- Additionally, for Payouts made to Amazon Pay Gift Card, you get 1% discount on the amount disbursed. For example, when you disburse ₹100 to a recipient using Amazon Pay Gift Card as a payout method, you pay Cashfree Payments Zero charges on the Payout. Additionally, Amazon Pay will give a 1% Cashback of the value of the payout i.e ₹1.
- Existing Cashfree Payouts and Cashgram merchants: Amazon Pay works seamlessly with your existing Payouts & Cashgram integration. To enable Amazon Pay as a payment option, get in touch with your Cashfree Account Manager. For any queries fill out the Support Form with the subject line “ Amazon Pay as Payout method”.
- Merchant not active on Payouts or Cashgram: Visit the Cashfree Payments Merchant Dashboard and select Payouts or Cashgram and click on Activate.
I have just signed up. What should I do next?
I have just signed up. What should I do next?
Cashfree Offerings
Cashfree Offerings
- We help businesses collect and disburse payments with our wide range of innovative payment solutions
- You can start with one product or multiple products (for example, you can use Payment Gateway to accept payments on your website and use Payouts for making bulk payments.
- You get a dedicated account manager who becomes your single point of contact.
- You can add any number of users. Our multi-user module lets you track user actions and control access rights.
- All products can be accessed through a single Cashfree Merchant Dashboard.
- For each product, you get a sub-dashboard where you can track all transactions and see analytics.
- Payouts is a bulk disbursal solution to send money any bank account, debit card, Paytm & UPI Id
- Instant-works 24*7, even on bank holidays
- Use simple excel upload or integrate with your ERP to send money directly via API
- Instant addition of beneficiaries-no cooling period
- Automatic bank account verification before initiating any payment
- No system configurations – works on all operating systems and browsers
- Higher success rate achieved through intelligent routing and wide banking partners network
- Do not know the user`s payment details? No worries, use Cashgram to release money via web link sent to their email id & phone no. and users enter payment details on their own
- Just enter the bank account number and IFSC and know if the account exists and the name of the user at the bank
- Excel upload and API option available to bulk verify bank accounts
- Works for all accounts in Indian banks including all public banks, private banks, and 126+ co-operative banks
- Works 24*7
- Cashgram is a web link that you can send to users to make payments
- User can enter details of UPI Paytm wallet, bank account, debit, and credit card
- Capability to set expiry date and time and cancel the validity
- Connect with other tools you use.
- Create a web link from the Dashboard or use API
- Enter email id and mobile number
- The user gets a notification, enters payment details and redeems the amount instantly
- Connect with other products you use.
- Split payment gateway- ideal for marketplaces looking to split vendor payments
- Connect with Cashfree Payment Gateway to automate accepting and releasing payments in an integrated system
- Run marketplace without handling your vendor`s money as Cashfree takes care of all hassles of setting up and operating a nodal account
- Works with other payment gateways and even for cash on delivery orders
- Match inbound payments to customers automatically using virtual bank accounts and virtual UPI IDs
- Supports payment via IMPS, RTGS, NEFT, UPI, and cheques across all banks — collect payments directly via WhatsApp, Google Pay, BHIM, etc without any integrations.
- 
Other benefits include faster settlements (Receive money in less than 3 hours* into your bank account), auto-reconciliation of payments coming from multiple sources, and accurate mapping of payments via virtual accounts & virtual UPI IDs.
What are the documents needed for activating my Cashfree account?
What are the documents needed for activating my Cashfree account?
- Business Address Proof: Partnership Deed, Bank account statement with name of firm and address, GSTIN certificate (Any one)
- Cheque OR Bank Account Statement: Cancelled cheque with name of partnership firm OR current bank account statement with name of the firm and address (last 3 months)
- Business Registration Proof: Partnership Deed
- Business PAN: PAN card copy of the firm
- Business Owner PAN: Any one partner’s PAN
- Business Address Proof: Certificate of Incorporation, MoA & AoABank account statement with name of company/firm and address, GSTIN certificate (Any one)
- Canceled Cheque OR Bank Account Statement: Cancelled cheque with name of the company/firm OR latest 3 months current bank account statement with name of the company/firm and address (Any one)
- Business Registration Proof: Certificate of Incorporation
- Business PAN: PAN card copy of the company/firm
- Business Owner PAN: PAN copy of the authorized signatory
- Business Address Proof: Trust Deed or Society registration certificate, MOU (Memorandum of Understanding),Bank account statement with name of trust/society and address, GSTIN certificate (Any one)
- Cancelled Cheque OR Bank Account Statement: Cancelled cheque with name of the trust/society OR latest 3 months current bank account statement with name of the trust/society and address
- Business Registration Proof: Trust Deed or Society registration certificate
- Business PAN: PAN card copy of trust/society AND
- Business Owner PAN: PAN copy of authorized signatory
Cashfree partner guide
Cashfree partner guide
- Become a Cashfree Partner
- Complete Partner KYC to activate account
- 
Refer or add merchants to Cashfree partner account
- Refer merchants using Cashfree Partner badge
- Refer merchants using Cashfree Partner referral links
- Add merchants directly on your partner dashboard
 
- Onboarding process of referred merchants
- 
Partner commissions
- Calculating your commission
- Commission settlement process
 
- Track your earnings
- 
KYC-details
- Business details
- Document checklist
 
RegisterOnce you sign up as a partner with Cashfree, you will get a Partner welcome email.Complete Partner KYC to activate accountOnce you sign up as a Cashfree Partner, you will receive a Partner welcome emailYou can reply to the same email with the required business details and documents to complete KYC process
Cashfree team will verify all the details shared by you and complete your account’s KYC to enable settlements within 48 hours of submitting all documentsPlease note: Commission settlement will be made only for accounts for which KYC has been completed.Refer merchants using Cashfree Partner badge- Login to your Partner Dashboard > Summary
- On the summary tab, click on ‘Copy Code’
- Add this code on your website/App
- Login to your Partner Dashboard > Merchants
- Copy your unique partner referral link and share it with your clients
- Navigate to Partner Dashboard > Merchants
- Click on ‘Add merchants’ and fill all the required details
- 
Alternatively, you can also add details of multiple merchants instantly through the Bulk uploadoption. For this Download the sample CSV file by clicking on the ‘Sample file’ link Upload the details of your merchants in the exact same format After uploading the CSV, you would be able to seenumber of entries,successfully added,failedentries and also will be able to download the result CSV to check the exact reason for failure
- 
Click on the Activateoption shown for your merchant entries in the partner dashboard
- You would be directed to the merchant account activation page where you can fill all required business details of your referred merchant and upload their business documents
- 
In case the merchants dont verify their mail IDs, you can also resend the verification email to them by clicking onResend verification email’
Activate option will only be shown for those merchants who have verified their email addressPartner commissionsBy becoming a Cashfree partner, you can offer your clients a complete suite of online payments related products to manage their entire payment lifecycle and earn lucrative commissions. There are two types of commission structures:- Flat rate
- Percentage of the transaction value
s assume that youre an e-commerce automation platform and you help e-commerce businesses in converting COD orders to pre-paid . Lets say one of your clients, ABC Ltd..,collects ₹10,000 using Cashfree and you have offered Cashfrees payment gateway to your ABC Ltd. at a markup of ₹100 over Cashfree`s base rate of 3% (Minimum amount that would go to Cashfree).Transaction amount (A) Cashfree’s charge (Base rate) (B) Your markup (C) GST (D) Total amount paid by your client
₹10,000
3% (10,000*3%) =
₹300₹100 (300+100)*18% = ₹72
B+C+D = ₹472Commission as a percentage of the transaction amountLets assume you have offered Cashfrees payment gateway to ABC Ltd. at a markup of 1% instead of INR 100 over Cashfree`s base rate of 3% (Minimum amount that would go to CashfreeTransaction amount (A) Cashfree’s charge (Base rate) (B) Your markup (C) GST (D) Total amount paid by your client
₹10,000
3% (10,000*3%) =
₹3001% (10,000*1%) =
₹100 (300+100)*18% = ₹72
B+C+D = ₹472Commission settlement processIn case of Payment Gateway colections, when any customer makes a transaction on your referred merchant`s website/app and the amount is settled to Cashfree, the commission on that transaction is reflected on your partner dashboard.In case of Payout disbursals, when your referred merchant makes a payout for vendor payments, processing refunds or disbursing loans etc. using Cashfree, the commission on that transaction is reflected on your partner dashboard.Here’s how you can initiate your commission settlement process:On the first day of every month, calculate and create an invoice for the commission amount receivable for the previous month. i.e on 1st June,2021, create an invoice for the commission receivable for May. You can obtain details of the commission from your partner dashboard
The invoice you create should have your companys & Cashfrees GSTN, and amount details
Send this invoice to finance@cashfree.com at the beginning of every month
Please note: You will be able to claim your commission only if your partner KYC is complete and the commission structure is configured on your Cashfree partner account.In case the commission structure is not configured on your partner account, please reach out to partners@cashfree.com.Track your earnings- Navigate to Partner Dashboard > Summary to check total daily transactions and daily transaction volume
How to resolve the signature mismatch error?
How to resolve the signature mismatch error?
- You have entered incorrect credentials (appId/secret key) - for test or production
- The parameters (orderId, order amount etc) are incorrect or missing
- Right-click on the page and select inspect
- Go to the Network tab and check both the options Preserve log and Disable cache
- Make sure to clear the network activity section before proceeding
- Click on Payment button (to make the payment)
- Once you click on the payment button, you will see a submit document being added to the network activity area
- Click on submit (doc) and scroll down, you will see the form data which specifies your appId, orderId, signature, etc
- Copy the parameter values and use the tool below, depending on the integration mode you are using. Checkout
How can I start using Cashfree?
How can I start using Cashfree?
Are there any specific businesses that are not supported by Cashfree?
Are there any specific businesses that are not supported by Cashfree?
- Drop-shipped merchandise.
- Adult goods and services which include pornography and other sexually suggestive materials (including literature, imagery, and other media); escort or prostitution services.
- Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or champagne.
- Body parts which include organs or other body parts.
- Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam).
- Cable descramblers and black boxes which include devices intended to obtain cable and satellite signals for free.
- Child pornography including pornographic materials involving minors.
- Copyright unlocking devices which include mod chips or other devices designed to circumvent copyright protection.
- Copyrighted media which includes unauthorized copies of books, music, movies, and other licensed or protected materials and copyrighted software which includes unauthorized copies of software, video games, and other licensed or protected materials, including OEM or bundled software.
- Counterfeit and unauthorized goods which include replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods.
- Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms.
- Drug test circumvention aids which include drug cleansing shakes, urine test additives, and related items.
- Endangered species which include plants, animals, or other organisms (including product derivatives) in danger of extinction.
- Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content.
- Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles.
- Hacking and cracking materials which include manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected properties.
- Illegal goods which include materials, products, or information promoting illegal goods or enabling illegal acts.
- Miracle cures which include unsubstantiated cures, remedies, or other items marketed as quick health fixes.
- Offensive goods which include literature, products, or other materials that a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred.
- Offensive goods including crime scene photos or items such as personal belongings, associated with criminals.
- Prescription drugs or herbal drugs or any kind of online pharmacies which include drugs or other products requiring a prescription by a licensed medical practitioner.
- Pyrotechnic devices and hazardous materials which include fireworks and related goods; toxic, flammable, and radioactive materials and substances.
- Regulated goods which include airbags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges, and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines, surveillance equipment; goods regulated by government or other agency specifications.
- Securities, which include stocks, bonds, or related financial products.
- Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products.
- Traffic devices which include radar detectors/ jammers, license plate covers, traffic signal changers, and related products.
- Weapons which include firearms, ammunition, knives, brass knuckles, gun parts, and other armaments.
- Wholesale currency which includes discounted currencies or currency exchanges.
- Live animals or hides/skins/teeth, nails, and other parts, etc of animals.
- Multi-Level Marketing collection fees.
- Matrix sites or sites using a matrix scheme approach.
- Work-at-home information.
- Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local, or international including the laws of India.
- 
The Merchant shall not sell, purchase, provide or exchange a cardholders name or MasterCard / Visa account number information in any form obtained by reason of a MasterCard/ Visa Card transaction to any third party other than its MasterCard/ Visa acquiring Member-Citrus Pay, or pursuant to a government /statutory or competent bodys request.
- Pyrotechnic devices, combustibles, corrosives and hazardous materials which includes explosives, fireworks and related goods; toxic, flammable, and radioactive materials and substances
I do not have a website or an app. Can I use Cashfree?
I do not have a website or an app. Can I use Cashfree?
Is GSTIN mandatory for account activation?
Is GSTIN mandatory for account activation?
Do I need to make any changes to my website to make it complaint for account activation?
Do I need to make any changes to my website to make it complaint for account activation?
- Terms and conditions
- About us
- Contact us (one email ID and at least one valid phone number)
- Privacy Policy
- Registered name of the business as
- Refund/return policy
- Shipping & delivery policy
- Product/services
- Pricing